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The firm was unable to cope during high demand, Ofwat says, leading to "immense stress" for customers.

It is also the first time the target has been lowered since it was cut to "around 5%" in 2023.

The interest rate set by the Bank of England affects mortgage, loan and savings rates for millions.

A California woman who was stranded in Dubai amid Iran airstrikes is rushing home as her husband faces emergency heart surgery. Judith Wilson secured a last-minute flight.

United Airlines now requires passengers to use headphones for audio and video content on flights, updating its contract to address complaints. Travelers reacted on social media.

Cruise passengers are stuck in the Middle East as the broader conflict escalates, with thousands trapped aboard ships unable to disembark while airlines cancel flights.